Support & Feedback
Need help with Live Transcribe or have a feature suggestion? We are here to assist you.
How accurate is the transcription?
Live Transcribe uses Apple speech recognition framework, providing strong accuracy for continuous speech. Accuracy depends on audio clarity, microphone distance, and ambient noise.
Can I import existing audio and video recordings?
Yes. You can import common audio and video formats (including MP3, M4A, WAV, MP4, and MOV) from the Files app, iCloud Drive, or your iPhone photo library.
Can I edit transcripts after recording?
Yes. Tap on any text segment to edit, correct misheard words, or adjust formatting directly inside the app before exporting.
How does the AI summary feature handle my data?
AI summaries and translations are optional. The first time you use an AI feature, the app asks for your consent; after that, transcript text is sent to the AI service only when you choose an AI action. Audio and video files are never sent.
Which export formats are supported?
You can export your transcriptions to TXT, PDF, DOCX, and RTF formats, or share them directly via AirDrop, Messages, Mail, and Files.
Does Live Transcribe work offline?
Offline transcription availability depends on whether your device and language have downloaded Apple on-device speech models. Optional AI features require an internet connection.
What languages are supported?
Live Transcribe provides interface localization in 24 languages and supports speech recognition in more than 30 languages and their regional variants, using Apple's speech recognition.
How do I contact support or request a feature?
You can reach our support team anytime via email at transcribe@support.andyrgb.com.
When you write, including your iPhone model and iOS version helps us resolve issues faster.